Cancellation Policy
The following cancellation conditions apply to hotel rooms, bungalows and glampings if you are unable to start your stay:
- For cancellations up to 45 days before arrival we charge a processing fee of 50,- Euro per booked hotel room, bungalow and glamping.
- For cancellations up to 30 days before arrival, we charge 50% of the agreed price of the stay.
- For cancellations from 15 days to 3 days before arrival, we charge 70% of the agreed price of the stay.
- In the event of no-show (3 days before the planned arrival) or early departure, we charge 100 % of the price of the booked stay.
Cancellations will only be accepted in writing.
Deposits already made will be refunded in the form of a voucher subject to the cancellation conditions; refunds are not possible.